How to delete your data

Version 1.1. Last updated: 3 October 2026.

This page explains how to ask WebDeliveryLab to delete the personal data we hold about you for WobbleMe (web, Android, iOS and the Telegram Mini App), what is deleted, and how long it takes. It is part of our Privacy Policy.

Ask by email

Send an email to privacy@playwobble.me with the subject "Delete my data" and tell us:

• which version you play: web, Android, iOS or the Telegram Mini App;
• for the Telegram Mini App: your Telegram username or user ID (so we can find your account);
• for Android or iOS crash data: the app version and, if you can, the approximate date of the crash.

We may ask one question to confirm the request comes from you. You do not need an account and you do not need to give a reason.

Delete it yourself, where available

• Telegram Mini App: open Settings and use "Delete all my data" to delete all of your photos, avatar files and avatars at once, or delete a single avatar from your inventory. Deletion starts immediately.
• Android and iOS apps: your game progress lives only on your phone. Uninstall the app, or clear its storage in your phone's settings, to delete it. To stop crash reports, switch them off in the app's Settings.
• Web game: your progress lives only in your browser. Clear this site's data in your browser settings to delete it.

What is deleted

• Photos you uploaded, every file generated from them and your avatars, including cached copies on our content delivery network.
• Your Telegram profile data (user ID, name, username, language) and your WOBBLE balance.
• Your support emails, once your request is handled.
• Crash reports linked to your app installation, where we can identify them.

What we keep, and why

• Payment records (for example Telegram Stars purchases), in anonymised form, for as long as tax and accounting law requires.
• A record of your consent and of your deletion request, to show we followed the law.
• Remaining WOBBLE is not refunded when you delete your data.

How long it takes

• In-app deletion: immediate in the app; storage and caches are cleared within 7 days.
• Email requests: we confirm receipt within 7 days and complete the deletion within 30 days.
• Backups and provider systems: remaining copies are overwritten within 90 days.

Questions

Email privacy@playwobble.me. If you are not satisfied with our answer, you can complain to your local data-protection authority.